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Desktop support engineer job description
When it comes to roles and responsibilities, the Support Technician’s primary aim is to provide support to an organization’s IT systems to help them meet their business goals. They ensure that all computers and networks operate efficiently with high uptime. As a support engineer, you will assemble and install client desktop computers and assist the end-user in securing their hardware. The essential job descriptions include the following: * To support daily technical support activities for desktop, data, and server management * To set up and test desktop computer peripherals * To perform the system changes adhered to organizational policies * Conduct remote desktop troubleshoot to end-users along with documentation ticket maintenance * Maintain technical documentation in association with other functional departments
SD-WAN network Engineer
In enterprise-level business, SD-WAN systems are proving more and more popular, as a software-driven approach is helping to streamline operations and cut costs. As a result, expertise in specific solutions like Velocloud can help you tap into the growing market for network engineers with a competitive niche.
Cisco IP Telephony Engineer
Cisco IP Telephony Engineers are also responsible for delivery mechanisms and processes relating to business unit services. They, in effect, must take ownership of relevant technologies. A Cisco IP Telephony Engineer plays an important role in the alignment and execution of strategic services related to engineering. Engineers must establish a working Cisco UC Manager 10.x VOIP system while keeping in mind client requirements. They must also resolve problems through research, installation, customization, network administration and network management support, and they are responsible for the implementation and management of all aspects of a VOIP network infrastructure, which includes cabling, racking, LANs, WANs, WLANs and Network Security.