Desktop support engineer job description

When it comes to roles and responsibilities, the Support Technician’s primary aim is to provide support to an organization’s IT systems to help them meet their business goals. They ensure that all computers and networks operate efficiently with high uptime. As a support engineer, you will assemble and install client desktop computers and assist the end-user in securing their hardware. The essential job descriptions include the following: * To support daily technical support activities for desktop, data, and server management * To set up and test desktop computer peripherals * To perform the system changes adhered to organizational policies * Conduct remote desktop troubleshoot to end-users along with documentation ticket maintenance * Maintain technical documentation in association with other functional departments